Privacy Policy

1. Introduction

Data Sentry, a registered business name of House Masters Pty Ltd (ABN 90 658 855 013), trading as DS Recruit ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

2.1 Candidates

We collect the following information from job seekers:

• Personal details (name, contact information, date of birth)
• Resume and employment history
• Educational qualifications and certifications
• References and referee contact details
• Right to work in Australia documentation
• Salary expectations and availability
• Interview notes and assessments
• Communication preferences

2.2 Clients/Employers

We collect business information including:

• Company details and contact information
• Job requirements and specifications
• Hiring manager details
• Billing and payment information
• Feedback on candidates

2.3 Website Visitors

When you visit our website, we may collect:

• IP addresses and browser information
• Pages visited and time spent on site
• Referring website information
• Information submitted through contact forms

3. How We Collect Information

We collect personal information through:

• Direct submission (application forms, emails, phone calls)
• Our website and online tools
• Job board applications (JORA, Indeed, LinkedIn, Seek, Adzuna)
• Interviews and assessments
• Reference checks
• Publicly available sources (LinkedIn, professional networks)

4. How We Use Your Information

4.1 Candidates

We use your information to:

• Match you with suitable job opportunities
• Submit your application to prospective employers
• Conduct reference checks and background verification
• Communicate about job opportunities and application status
• Maintain our candidate database for future opportunities
• Comply with legal and regulatory requirements

4.2 Clients

We use your information to:

• Understand your recruitment needs
• Source and present suitable candidates
• Process invoices and payments
• Improve our services
• Communicate about our services

5. Disclosure of Information

We may share your personal information with:

5.1 Third-Party Service Providers

• JobAdder: Our applicant tracking system where candidate profiles and applications are stored and managed (hosted on AWS services within Australia)
• Job Boards: JORA, Indeed, LinkedIn, Seek, and Adzuna for job advertising and candidate sourcing
• Background Check Providers: For verification purposes (with your consent)
• IT Service Providers: For hosting, data storage, and system maintenance

5.2 Employers/Clients

• With your explicit consent, we share your resume and relevant information with prospective employers
• We only disclose information necessary for the recruitment process

5.3 Legal Requirements

We may disclose information where required by law or to protect our legal rights.

6. Data Storage and Security

6.1 Storage Location

Your information is stored:

• In Australia through our JobAdder platform (hosted on AWS services within Australia)
• On secure servers maintained by our service providers
• In our internal systems with appropriate security measures

6.2 Security Measures

We implement:

• Encryption for data transmission
• Access controls and authentication
• Regular security audits and updates
• Staff training on data protection

6.3 Data Retention

• Candidate Information: Retained indefinitely unless you request removal
• Client Information: Retained for the duration of our business relationship plus 7 years for accounting purposes
• Website Analytics: Retained for 24 months

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

7.1 Access

Request access to your personal information we hold

7.2 Correction

Request correction of inaccurate or incomplete information

7.3 Deletion

Request deletion of your information (subject to legal retention requirements)

7.4 Opt-Out

Unsubscribe from marketing communications at any time

7.5 Complaints

Lodge a complaint about how we handle your personal information

8. How to Exercise Your Rights

To access, correct, or delete your information, or to make a complaint:

• Email: privacy@dsrecruit.com.au
• Phone: 0485 901 880

We will respond to your request within 30 days.

9. Complaints Process

If you believe we have breached the Australian Privacy Principles:

1. Contact us using the details above
2. We will investigate and respond within 30 days
3. If unsatisfied, you may contact the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au
• Phone: 1300 363 992

10. Cookies and Tracking

Our website uses cookies and analytics tools to:

• Improve user experience
• Analyse website traffic and usage
• Remember your preferences

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our website and services. Google Analytics collects the IP address assigned to you on the date you visit our site, but not your name or other identifying information.

You can disable cookies through your browser settings or opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, though this may affect website functionality.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with an updated "Last Updated" date. Continued use of our services constitutes acceptance of the updated policy.

13. Children's Privacy

Our services are not directed at individuals under 18. We do not knowingly collect information from minors.

14. Contact Us

For privacy-related questions or concerns: